**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Inbound Customer Experience Specialist**
At arenaflex, we're not just looking for customer service representatives – we're seeking passionate, dedicated, and empathetic individuals who can deliver exceptional support experiences to our customers. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be part of a dynamic team that's committed to creating memorable moments for our customers, teams, and friends. **Why Join arenaflex?** arenaflex is a global leader in the customer experience (CX) industry, with a rich history of innovation and a passion for delivering exceptional experiences. With over 20 years of experience in hiring for customer support roles, we've developed a unique approach to creating positive moments for our associates, customers, and teams. Our modernized application technology benefits our customers and you, ensuring that every interaction is seamless and efficient. **Responsibilities:** As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for: * Providing basic technical support via phone or chat to our customers * Delivering an exceptional support experience that exceeds customer expectations * Interacting and communicating effectively with a variety of customers, understanding their needs and concerns * Providing a memorable and delightful experience that leaves a lasting impression **What We Offer:** * **Work from Home**: Enjoy the flexibility of working from the comfort of your own home, with a dedicated workspace and the latest computer equipment provided by arenaflex. * **Full-Time Schedule**: Commit to a full-time schedule, with the opportunity to become permanent and grow your career with arenaflex. * **Seasonal Role with Flexibility**: Enjoy the flexibility of a seasonal role, with the opportunity to become permanent and take advantage of our internal mobility program. * **Competitive Pay**: Earn $14/hour, with incentive opportunities to reward your hard work and dedication. * **Hands-on Training**: Receive 100% paid training, with a comprehensive onboarding program that sets you up for success. * **Internal Mobility**: Take advantage of our internal mobility program, with 84% of our managers promoted within. * **Employee Discounts**: Enjoy exclusive discounts on products and services from top brands. * **Referral Bonuses**: Refer friends and family to arenaflex and earn referral bonuses. * **EverBetter Wellness Program**: Take care of your physical and mental well-being with our comprehensive wellness program. **Location Requirements:** * Must live in the United States * Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings * Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming **Qualifications:** * Flexible to the needs of the business * Must have a High School Diploma or GED Equivalent * 18 years of age **Equipment and Internet Requirements:** * Must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair **About arenaflex:** arenaflex is a global leader in the customer experience (CX) industry, with a rich history of innovation and a passion for delivering exceptional experiences. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. **Get to Know Us:** Visit our website at [www.arenaflex.com]( and connect with us on Facebook, LinkedIn, and Twitter. **Equal Employment Opportunity:** arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. **Apply Now:** Ready to join the arenaflex team? Apply now through our website or by clicking the link below: Apply Job! Apply for this job