Integration Engineer (DMS Integrations) — Contingent

Job Title: Integration Engineer (DMS Integrations) – Contingent Company: Heads in the Cloud (HITC) Job Type: Contingent (Contract or Full-Time, Task/Customer Dependent) Location (Indeed Field): Remote (EST/CST preferred) About the Role Heads in the Cloud (HITC) is seeking an Integration Engineer to own third-party DMS integration delivery (contact sync, inventory sync, order posting) for a milestone-based implementation. This is a contingent opportunity: start date, schedule, and final work scope are dependent on customer award and project needs. This role is critical-path and focused on building resilient connectors with contract testing, idempotency, retries, and strong observability. What You’ll Do (Key Responsibilities) - Build and maintain DMS adapters and integration services (sync + transaction flows) - Define and enforce integration patterns (idempotency, retries/backoff, dead-letter handling) - Develop contract tests, stubs/mocks, and automated integration validation to prevent regressions - Implement observability standards (correlation IDs, structured logs, metrics, alerting hooks) - Partner with the Solution Architect to define mapping specs, error taxonomies, and runbooks Required Qualifications - 5+ years building integrations with external APIs (design, implementation, production support) - Strong troubleshooting skills and production mindset (owning reliability and operational excellence) - Experience with authentication patterns (OAuth, API keys), rate limits, pagination, retries, and backoff - Ability to translate ambiguous integration requirements into shippable, testable code Preferred Qualifications - AWS integration patterns (SQS/SNS/EventBridge, Step Functions) - Experience integrating with ERP/DMS/CRM ecosystems or similar third-party platforms - Experience designing integration error handling models (DLQ strategy, replay tooling, idempotency keys) What Success Looks Like - Stable integrations with predictable error handling and low operational toil - Contract tests prevent breaking changes from reaching production - Clear visibility into integration health via logs/metrics/alerts and actionable runbooks Compensation Compensation is contingent on award, scope, and employment type (contract vs. full-time) and based on experience. How to Apply Apply on Indeed with your resume. Please include: 1) 1–2 examples of external API integrations you owned end-to-end (sync or transaction) 2) Your approach to reliability (idempotency, retries, DLQs, observability) 3) Any AWS event-driven integration experience (if applicable) Pay: $87,498.38 - $105,374.38 per year Work Location: Remote Apply tot his job