Dispatcher - Allegheny General Hospital - Casual

About the position Responsibilities • Dispatches support services personnel for appropriate department requests and ensures resolution for customer requests, notifying supervision of potential problems when necessary. • Performs accurate telephone procedures and maintains proper interactions with all customers, delivering excellent customer service at all times. • Monitors all systems to achieve a five-minute response time, prioritizing tasks to ensure patients and customers receive timely services. • Enters data using various systems to communicate necessary information to personnel. • Adheres to hospital policies, procedures, rules, and regulations, as well as those of regulatory agencies. • Uses proper body mechanics while performing duties. • Performs other duties as assigned or required. Requirements • Proficiency in the utilization of computer software. • High degree of problem-solving and decision-making skills. • Strong organizational skills to maintain working relationships with internal and external departments and customers. • Ability to maintain confidentiality at all times. • Accurate accounting skills when dealing with money. Benefits • Paternal leave • Increased bereavement leave time • Raised minimum wage to $16/hr in 2022 Apply tot his job