Lead Pharmacy Technician, Customer Service and Data Entry Specialist in arenaflex's Closed-Door Pharmacy Setting, Focused on Delivering Exceptional Patient Care and Support

Introduction to arenaflex arenaflex is a leading healthcare organization dedicated to providing top-notch care to individuals in various settings, including long-term care, assisted living, and chronic care environments. Our mission is to deliver personalized, compassionate, and innovative healthcare solutions that improve the lives of our patients and their families. As a key player in the healthcare industry, we are committed to fostering a culture of diversity, inclusion, and belonging, where every employee feels valued, empowered, and supported in their role. Job Overview We are seeking an experienced and skilled Lead Pharmacy Technician to join our closed-door pharmacy team in Peabody, MA. As a Lead Pharmacy Technician, you will play a vital role in leading and supporting our front-end pharmacy technician team, ensuring seamless data entry, customer service, and processing support tasks. Your expertise and leadership will be instrumental in delivering exceptional patient care and support to our long-term care, assisted living, and chronic care customers. Day in the Life As a Lead Pharmacy Technician at arenaflex, your day will be filled with a variety of challenging and rewarding tasks. Some of your key responsibilities will include: Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation Troubleshooting and assisting with front-end processes and workflow issues to identify solutions and improve efficiency Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed to ensure ongoing education and development Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws Providing exceptional customer service and support to our patients and customers, ensuring their needs are met and exceeded Working closely with pharmacists and other healthcare professionals to ensure accuracy and quality in all aspects of pharmacy operations The Team and Rewarding Benefits At arenaflex, we pride ourselves on our supportive and collaborative work environment. As a Lead Pharmacy Technician, you will be part of a dynamic team of professionals who are passionate about delivering exceptional patient care. We offer a range of benefits, including: Competitive pay and comprehensive benefits package Paid training, tuition support, and cross-training opportunities to help you grow and develop in your career FREE business, leadership, and development courses to enhance your skills and knowledge Employee discount programs and affordable benefits, such as back-up child and elder care Up to $10,000 reimbursement for expenses related to building a family, including adoption, surrogacy, and doula services A range of other benefits and perks, including recognition programs and employee appreciation events Pay Range The typical pay range for this role is between $18.50 and $34.60 per hour, depending on experience and location. Please note that this range represents the pay range for all positions in the job grade within which this position falls, and the actual salary offer will take into account a wide range of factors, including location. Required Qualifications To be successful in this role, you will need: A verifiable High School Diploma or GED Certification, licensure, or registration as a pharmacy technician, or as required by state law At least one year of experience as a pharmacy technician, with a strong understanding of pharmacy operations and customer service principles Preferred Qualifications While not required, the following qualifications and skills are preferred: Prior experience in the long-term care industry, with a strong understanding of the unique needs and challenges of this patient population PTCB National Certification, demonstrating your expertise and commitment to the field of pharmacy technology Education and Development At arenaflex, we are committed to ongoing education and development, and we offer a range of opportunities for you to grow and develop in your career. These include: Paid training and tuition support, to help you enhance your skills and knowledge Cross-training opportunities, to broaden your experience and expertise FREE business, leadership, and development courses, to help you develop your leadership and management skills Career Growth Opportunities As a Lead Pharmacy Technician at arenaflex, you will have access to a range of career growth opportunities, including: Advancement to senior leadership roles, such as pharmacy manager or director Specialization in a particular area of pharmacy practice, such as clinical pharmacy or pharmacy informatics Opportunities to work in different settings, such as retail pharmacy or hospital pharmacy Work Environment and Company Culture At arenaflex, we pride ourselves on our supportive and collaborative work environment. Our company culture is built on a foundation of respect, empathy, and inclusivity, and we are committed to creating a workplace where every employee feels valued, empowered, and supported. Some of the highlights of our work environment and company culture include: A dynamic and supportive team environment, with a strong focus on collaboration and teamwork A range of employee recognition and appreciation programs, to recognize and reward your contributions A commitment to diversity, inclusion, and belonging, with a range of initiatives and programs to promote these values Compensation, Perks, and Benefits At arenaflex, we offer a range of compensation, perks, and benefits, including: Competitive pay and comprehensive benefits package Paid training, tuition support, and cross-training opportunities FREE business, leadership, and development courses Employee discount programs and affordable benefits, such as back-up child and elder care Up to $10,000 reimbursement for expenses related to building a family, including adoption, surrogacy, and doula services Conclusion If you are a motivated and experienced pharmacy technician looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Lead Pharmacy Technician at arenaflex, you will have the chance to make a real difference in the lives of our patients and customers, while also growing and developing your career in a supportive and collaborative environment. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and become a part of the arenaflex family! Apply for this job