Lead QA Specialist (BH)
About BrelliumBrellium's mission is a big one – to improve the standard of care across the US healthcare system. We’ve built AI-powered technology that helps healthcare providers deliver safer, higher-quality care - starting with the first real-time medical review platform built to fix clinical and compliance risks before they impact patients. Each year, 1 in 20 people in the U.S. experiences a medical diagnostic or compliance-related mistake. Most providers lack the time, staffing, and tools to mitigate these issues - so they go unnoticed, impacting care quality and increasing clinical and financial risk.Brellium is building the AI-powered platform that helps providers deliver safer, more consistent care by mitigating risk early and aligning patient visits with clinical best practices. Our goal is to give every provider in the U.S. the tools to deliver clinically excellent, data-driven care - at scale. Brellium was founded in 2021. Since then, we’ve grown to serve over 250,000 providers across all 50 states who use Brellium to take better care of their patients and ensure data-driven, compliant care.We’re a Series A company with over $16MM in funding from First Round Capital, Left Lane Capital, and Menlo Ventures. AboutThe RoleWe are looking for a Behavioral Health QA Clinician to join our new Quality function and help shape the future of clinical quality and compliance at Brellium. In this founding role, you’ll serve as the clinical quality leader for behavioral health — partnering directly with customer QA teams, Brellium engineers, and executive stakeholders to elevate documentation accuracy, compliance, and clinical integrity across the behavioral health ecosystem.You’ll use Brellium’s AI-driven insights to identify patterns in provider documentation, design improvement plans, and guide organizations through operational change. This role blends hands-on clinical expertise with systems-level thinking — perfect for someone who’s built QA programs and wants to influence how technology and clinical standards converge. This is a customer facing hourly retainer position with flexible engagement options (remote, hybrid, or on-site collaboration as needed). What You’ll DoDirect and Enforce QA Standards• Establish and uphold documentation, compliance, and quality standards for behavioral health customers using Brellium.• Review and analyze provider documentation to ensure alignment with payer, regulatory, and clinical requirements. • Provide structured feedback and education to customer QA and clinical teams to drive consistent improvement. Identify Trends and Drive Systemic Improvements• Analyze large-scale audit data to uncover quality trends, risk areas, and training opportunities across provider networks• Translate data insights into action plans and QA frameworks that elevate care consistency and compliance outcomes• Collaborate with Brellium’s product and data teams to ensure AI insights reflect current payer and accreditation standardsBe the Liaison for Clinical Change• Serve as the primary clinical quality liaison between Brellium and customer leadership teams• Support change management initiatives — from revising QA workflows to designing training programs• Represent the clinician’s perspective in product feedback, ensuring Brellium remains the trusted standard for real-time quality improvementWhat We’re Looking For• 5+ years of behavioral health experience, ideally as a licensed clinician (LPC, LCSW, LMFT, etc.)• Deep expertise in quality assurance, compliance, or utilization review with a record of measurable improvement in documentation or audit outcomes• Strong understanding of payor requirements, accreditation standards (e.g., CARF, NCQA, Joint Commission), and Medicaid/commercial documentation frameworks• Experience designing and scaling QA programs, including training, process improvement, and policy development• Comfort with health tech and AI-enabled solutions; ability to translate clinical quality needs into operational or product requirements• Collaborative, humble, and motivated by impactBonus Points If You Have• Experience building or leading QA programs in multi-site or virtual behavioral health organizations• Background in auditing or compliance leadership at payers, EAPs, or behavioral health providers• Familiarity with EMRs, audit software, and healthcare analytics toolsWe are committed to offering a comprehensive and competitive total rewards package, including robust health benefits, commuter benefits, and meaningful ownership opportunities through equity.Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits Offered Include• 401(k) Retirement Savings Plan• EquityCompensation• Dinner Provided via DoorDash & stocked kitchen for NY employees• Medical, Dental, and Vision coverage• HSA / FSA• 11 paid holidays each year• Unlimited PTO• Training and professional development• Hybrid Work Schedule (4 days onsite, 3 if located > 1 hour away)What it means to be "One of Us"Bias to Action: Brellium teammates do not wait to make reversible decisions or seek unnecessary approval.We quickly decide and move forward. If the decision was incorrect, we quickly reverse it and move forward. Thinks for themselves: Brellium teammates do not take things at face value. We ask "why" until base truth is reached. If a better solution is present, Brellium teammates use it, regardless of status quo. Negative Maintenance:The opposite of high maintenance isn’t low maintenance - it’s negative maintenance. Brellium teammates are poised under pressure, self-motivated, self-improving, self-disciplined, self-aware, and non-defensive.Expect Excellence: We hold ourselves to exceptionally high and continuously rising standards. We strive for thoughtfulness in our decision making, and for speed and quality in our execution. We acknowledge trade-offs and communicate proactively. Communicate with Clarity: Brellium teammates communicate concisely, directly, and purposefully. We optimize for ensuring our points are easily understood the first time. We are aware of fraudulent job offers claiming to be from Brellium. All legitimate communication comes from brellium.com, or [email protected], and we will never ask for money or sensitive personal information as part of our hiring process.If there are any questions please direct them to [email protected] Apply tot his job