Remote Technical Product Manager jobs Jobs in Grand Rapids, Michigan | Remote Work From Home

Remote Full-time
Remote Technical Product Manager (Remote) – Flexible Hours Around Grand Rapids, Michigan * Why you matter now:* We’re rolling out the second generation of our AI‑driven analytics platform, and the launch timeline is the most aggressive we’ve ever set. If you love turning chaos‑to‑clarity at scale, this is the moment to make the product you’ve imagined finally reach the hands of users in Grand Rapids, Michigan and beyond. --- ##The Reality ofThis Role We built this position because our product line just hit a critical inflection point.Six months ago we closed a $45 million Series B round, and the capital came with a clear mandate: ship version 2.0 in the next 90 days, then double the number of enterprise customers in the next twelve months. That ambition landed on our roadmap as an 80 % increase in feature velocity, and we need a Technical Product Manager who can keep the ship steady while we add sails. You’ll sit in the middle of a lean, cross‑functional squad: two senior backend engineers, a data scientist, a UI/UX designer, and a QA lead.Our engineering lead, Maya, works from a coworking space in downtown Grand Rapids while the data scientist, Ravi, lives in the suburbs of Grand Rapids. Our product director, Carlos, is based out of the office we opened two years ago in Grand Rapids’s tech corridor, but he’s fully remote for most of the week. The cadence is deliberately asynchronous—daily stand‑bolthires happen in a shared Slack channel, sprint reviews are recorded and posted, and we rely heavily on documented decisions in Confluence. The day‑to‑day will feel like a blend of concrete deadlines and open‑ended discovery.You’ll be asked to trade‑off a feature that promises a 12 % lift in user retention against another that could shave three seconds off data‑pipeline latency. You’ll negotiate with engineers who are pushing back on “technical debt” while also keeping the sales team’s promise to a Fortune 500 client in Grand Rapids on schedule. Expect three major milestones per quarter, a sprint cadence of two weeks, and occasional “hardening weeks” when we freeze scope to meet compliance reviews. We’re not looking for a “nice‑to‑have” product manager; we need someone who can own the technical narrative, translate ambiguous requirements into well‑scoped tickets, and keep the velocity curve moving upward even when the business asks for a 25 % increase in release frequency.If you’ve ever felt the thrill of shipping a product while the clock ticked, you’ll recognize this as the real work we do. --- ## What You’ll Actually Do - Own the end‑to‑end product lifecycle for the analytics engine, from concept notes in Aha! to release notes on GitHub, ensuring each release meets the 99.9 % uptime SLA promised to customers in Grand Rapids and across the United States. - Define and track OKRs that include a 15 % reduction in average time‑to‑insight (measured in Amplitude) and a 10 % improvement in feature adoption (tracked in Mixpanel).- Write, prioritize, and groom user stories in JIRA, breaking down high‑level epics into bite‑sized tasks that developers can pick up without ambiguity. - Partner with the data team to design experiments that validate hypotheses, using SQL and Tableau dashboards to surface actionable metrics within 24 hours of data ingestion. - Lead sprint planning and retrospectives, ensuring that each two‑week cycle includes a concrete “technical debt” ticket that improves code coverage by at least 5 % (currently sitting at 68 %).- Translate customer feedback gathered from our support portal (which handles ~1,200 tickets per month from clients in Grand Rapids and the broader Midwest) into product requirements, creating clear acceptance criteria in Confluence. - Collaborate with UX/UI designers in Figma to scope responsive layouts that meet WCAG 2.1 AA standards, guaranteeing accessibility for the public sector clients we serve in Grand Rapids. - Manage external integrations via Swagger/OpenAPI specifications, ensuring that third‑party data connectors stay within the 0.2 % error budget promised to our enterprise partners.- Run quarterly roadmap workshops that bring together sales, marketing, and engineering leads from Grand Rapids, Michigan to align on market signals and technical feasibility. - Mentor junior product owners, sharing best practices around hypothesis‑driven development and backlog refinement. - Report progress to the executive team through concise, data‑rich PowerPoint decks, highlighting where we stand against the FY‑2025 revenue bolthires of $120 M. - Facilitate async decision‑making, documenting trade‑offs in Notion so that teammates across time zones can weigh in without interrupting deep‑work.Every deliverable you produce will have a measurable impact: whether it’s shaving two seconds off query latency, boosting the Net Promoter Score from 42 to 58, or helping the sales team close $3 M in new ARR from organizations headquartered in Grand Rapids. --- ## Skills That Truly Matter Must‑haves - 4 + years of product management experience on a complex, data‑intensive SaaS product (preferably with a background in engineering or data science). - Proven ability to write clear, testable user stories and acceptance criteria in JIRA/Aha!.- Strong analytical mindset; comfortable building SQL queries and interpreting dashboards in Tableau or Amplitude. - Experience with API lifecycle management (Swagger/OpenAPI) and understanding of bolthires/CD pipelines on GitHub or GitLab. - Excellent communication skills: can explain technical decisions to non‑technical stakeholders in Grand Rapids and the broader market. Nice‑to‑haves - Hands‑on experience with cloud platforms (AWS, GCP) and container orchestration (Kubernetes). - Prior work with accessibility standards (WCAG) or security compliance (SOC 2, ISO 27001).- Background in B2B enterprise sales cycles, especially in the finance or healthcare sectors prevalent in Grand Rapids. - Familiarity with product discovery frameworks (Jobs‑to‑Be‑Done, Lean Canvas). Tools you’ll be using daily (we don’t expect you to be a master of all, but you should be comfortable with most): JIRA, Confluence, Aha!, Mixpanel, Amplitude, Tableau, SQL, Swagger, GitHub, Figma, Notion, Slack. --- ## Standout Extras - Published a case study on reducing data‑pipeline latency that was featured in a leading industry journal.- Built a side‑project that leveraged machine‑learning to automate feature prioritization, later open‑sourced on GitHub with 500 + stars. - Mentored a cohort of junior product managers through a local accelerator program in Grand Rapids. - Led a cross‑functional “hack week” that resulted in a prototype improving real‑time dashboards for users in the healthcare market, now slated for commercial release. - Experience founding or scaling a startup that achieved product‑market fit within 18 months; you understand the urgency of rapid iteration.--- ##Compensation & Benefits - Base salary: $145,000 – $180,000 US DC, commensurate with experience and impact. - Performance bonus: Up to 12 % of base salary, tied to roadmap milestones and revenue targets. - Equity: Stock option grant representing 0.05 % of the fully‑diluted company, vesting over four years with a one‑year cliff. - Home‑office stipend: $200 per month to keep your ergonomic setup sharp. - Paid time off: 20 days of vacation per year, plus 10 company holidays – you’ll have flexibility to disconnect, even when we’re sprinting toward a release in Grand Rapids.- 401(k) match: Up to 5 % of your contributions, helping you plan for the future. - Health coverage: Medical, dental, and vision plans covering 95 % of employee premiums. - Learning budget: $2,000 per year for courses, conferences, or certifications of your choice (we’ll gladly cover your next ProductCon ticket). All of these benefits are structured to support a remote‑first lifestyle while keeping you connected to the tech community here in Grand Rapids and the wider Michigan region. --- ## Growth & Culture In the next 12 months, you’ll have a clear path from Technical Product Manager toSenior Product Lead, taking ownership of an entire product line that serves over 300 enterprise customers.After you’ve demonstrated mastery of the analytics engine, you can transition to a Group Product Manager role, overseeing multiple squads and shaping the company’s long‑term technical strategy. Our culture is built on transparency and trust. We run everything async first: decisions are documented, recordings are posted, and our Slack channels are organized by topic (e.g., #analytics‑roadmap, #tech‑debt, #customer‑feedback). We expect core hours of overlap between 10 am–2 pm Central Time, which aligns nicely with the working day in Grand Rapids and the broader Midwest.Outside those hours, you set your own schedule, provided you meet sprint commitments and keep the Kanban board up‑to‑date. We’re honest about the challenges: deadlines can get tight, priorities shift when a Fortune 500 client in Grand Rapids asks for a custom integration, and you’ll often be juggling competing stakeholder demands. But the team rallies. As Maya recently told me, “When the release train is late, we don’t point fingers; we pull together, iterate fast, and make sure the next one runs on time.” That moment of collective responsibility is what keeps us moving forward.--- ## Interview Process 1. Screening call (30 min) – With our hiring manager, Carlos. We’ll talk about your background, motivations, and a quick taste of a recent roadmap challenge we faced in Grand Rapids. 2. Product exercise (2 hrs) – You’ll receive a short brief: define the MVP for a new data‑visualization feature requested by a healthcare client in Grand Rapids. Submit a concise spec (max 2 pages) and a backlog outline in JIRA. 3. Technical deep‑dive (60 min) – With Maya, our engineering lead. We’ll discuss architecture trade‑offs, your experience with API specs, and how you’d handle a 30 % increase in data ingest volume.4. Culture fit chat (45 min) – With two senior PMs and a member of the Customer Success team. Expect honest conversation about work‑life balance, remote collaboration, and the occasional “hardening week.” 5. Final conversation (30 min) – A brief meet‑and‑greet with the CEO, who loves hearing stories about how candidates have turned ambiguous problems into shipped products. We aim to move from the first call to an offer within three weeks, and we’ll give you constructive feedback at every stage. Even if you’re not a perfect match, we encourage you to apply—imperfection often leads to the best learning.--- ## Closing We are an equal‑opportunity employer. We celebrate the diverse perspectives that candidates from Grand Rapids, Michigan and beyond bring to our remote team. If you thrive on turning technical complexity into clear, deliverable value, and you’re ready to help us launch version 2.0 while keeping our users in Grand Rapids delighted, let’s hear your story. * Your next great product adventure starts here.* Apply tot his job
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