Senior Manager, Customer and Performance Data Solutions – Strategic Leader in Data-Driven Decision Making and Team Management

Introduction to arenaflex arenaflex is a dynamic and innovative organization that thrives on leveraging data to drive business growth and excellence. Our Marketing Intelligence team plays a pivotal role in harnessing the power of data to provide actionable insights and enhance our marketing capabilities. We are now seeking an experienced and strategic leader to join our team as the Senior Manager of Customer & Performance Data Solutions. This is an exceptional opportunity for a seasoned professional to guide a dedicated team of data engineers, drive data strategy and planning, and foster a culture of innovation and excellence. About the Role In this critical role, you will lead and mentor a team of data engineers and QA specialists, overseeing the day-to-day operations of the data solutions team and ensuring alignment with organizational goals and objectives. You will be responsible for developing and implementing strategies for data ingestion, enhancement, and utilization, collaborating with stakeholders to identify data needs and prioritize projects, and guiding the Marketing department as a subject matter expert on data availability, usage, and best practices. Key Responsibilities Leadership & Management: Lead and mentor a team of data engineers and QA specialists, fostering a collaborative and high-performance culture within the team. Data Strategy & Planning: Develop and implement strategies for data ingestion, enhancement, and utilization, collaborating with stakeholders to identify data needs and prioritize projects. Data Management: Ensure seamless data collection and harmonization tailored for performance reporting, overseeing the development and maintenance of data acquisition pipelines, ETL processes, and data storage solutions. Project Execution: Manage and execute projects related to data solutions requests, collaborating with internal and external teams to assess and scope data needs to meet business needs. Innovation & Improvement: Explore and implement new data analytics solutions and platforms to support data democratization across the department, building data products for marketing-specific use-cases and business needs. Essential Qualifications To succeed in this role, you will need: 3+ years of experience in managing technical teams and projects 4+ years of experience leading an Engineering team familiar with large cloud environments, Big Data technologies 10+ years of development experience in Teradata, SAS, SQL, Python Demonstrated ability to work in a fast-paced, dynamic environment Proven experience in leading and managing data engineering teams Verified track record of designing and implementing data platform migrations Ability to manage multiple parallel projects while delivering quality releases on schedule Deep knowledge of traditional data warehousing (models, practices, and processes), cloud-based data warehouses, data lakes, and data streaming Exceptional system design abilities, including high-scale ETL/ELT pipelines including leveraging python Proficiency in SQL, SAS, Teradata, Python, AWS S3 and Redshift or other data manipulation languages Ability to communicate complex data concepts to non-technical stakeholders Strong analytical and problem-solving abilities Excellent leadership, team management, and interpersonal skills Preferred Qualifications To gain a competitive edge, you will need: Bachelor of Master of Computer Science, Engineering or related discipline or equivalent experience required Experience working with large and highly complex data sets Experience working in marketing operations and the airline industry Familiarity working with arenaflex's internal data ecosystem Adobe Analytics and Salesforce Marketing Cloud product experience Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to helping our employees grow and develop in their careers. As a Senior Manager, Customer and Performance Data Solutions, you will have access to a range of career development programs, including training and mentorship opportunities, to help you achieve your long-term career goals. You will also have the chance to work with a talented team of professionals who are passionate about data-driven decision making and innovation. Work Environment and Company Culture arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We are committed to creating a work environment that is collaborative, supportive, and empowering, where everyone can thrive and reach their full potential. Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, and Servant Leadership – every day, in everything we do. Compensation, Perks, and Benefits arenaflex offers a competitive salary, industry-leading profit-sharing program, and performance incentives. We also provide a range of benefits, including: 401(k) with generous company contributions up to 9% New hires are eligible for up to 2-weeks of vacation In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period 10 paid holidays per calendar year Birthing parents are eligible for 12-weeks of paid maternity/parental leave Non-birthing parents are eligible for 2-weeks of paid parental leave Comprehensive health benefits, including medical, dental, vision, short/long term disability, and life insurance benefits Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings, and voluntary benefits through arenaflex perks Conclusion If you are a motivated and experienced data professional looking for a new challenge, we encourage you to apply for the Senior Manager, Customer and Performance Data Solutions role at arenaflex. This is an exceptional opportunity to join a dynamic team of professionals who are passionate about data-driven decision making and innovation. With a competitive salary, comprehensive benefits, and a range of career development opportunities, arenaflex is the perfect place to take your career to the next level. Apply now and join our team of talented professionals who are shaping the future of data-driven decision making. Apply for this job