Technical Consultant – Healthcare Revenue Cycle
Job Description: • As a Technical Consultant in Implementation, you will report to Experian Health, serve as a hands-on technical expert and subject matter authority for implementing complex healthcare software solutions. • Advise clients and company partners, leverage advanced technical knowledge of Healthcare Revenue Cycle and Experian Health solutions. • Apply modern AI capabilities to provide impactful results. • Configure and implement Experian Health software solutions for clients. • Focus on deploying Experian's software solutions for both front-end patient access and back-end revenue cycle management operations within healthcare organizations. • Lead technical discussions for product integrations and solutions spanning multiple technical applications. • Consult with clients and internal partners, explaining complex solution methodologies and implementation results to both technical and non-technical audiences. • Present technical concepts to non-technical audiences, distilling details into clear, relevant business narratives. • Use AI and generative AI tools (e.g., Copilot, ChatGPT) to provide the latest healthcare solutions and support client adoption of Experian's advanced capabilities. • Document and analyze client requirements, contributing to end-to-end implementation success with a client-first approach. • Manage multiple high-profile, complex technical implementation projects concurrently. • Collaborate with project managers, product managers, software development managers, and implementation teams to ensure delivery of solutions to customers. • Conduct technical presentations, demonstrations, and workshops for clients and internal cross-team partners. • Create comprehensive documentation for technical implementation operations and processes. • Track technical project progress, manage timelines, and ensure all partners are informed and engaged, keeping projects on track to meet client KPIs. • Advance goals related to implementation operations and recommend improvements based on performance data. Requirements: • 3+ years' healthcare revenue cycle experience in a hospital environment • 3+ years' experience in health software implementation consulting • Technical background with experience building scalable, cloud-native software solutions • Experience managing complex and cross-team projects in healthcare IT or related fields • Exposure to automation centers of excellence and enterprise-scale AI programs • Experience training Epic and Cerner Oracle domain knowledge • Expertise in JIRA, Confluence, Salesforce, MS Office Suite, and Visio • Familiarity with cloud solutions (e.g., AWS) and enterprise-scale AI transformation programs • Knowledge of analytical techniques, decision tools, statistical analysis, machine learning, predictive modeling, and data mining • Up to 10% travel required Benefits: • Great compensation package and bonus plan • Core benefits including medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote, hybrid or in-office • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Apply tot his job