**Experienced Area Manager – Customer Service and Operations Leadership**

At arenaflex, we're dedicated to delivering exceptional customer experiences and building a team of passionate professionals who share our vision. As an Area Manager, you'll play a critical role in leading our hourly workforce and driving operational excellence across our fulfillment network. If you're a motivated and customer-focused individual with a passion for leadership, we want to hear from you. **About arenaflex** arenaflex is a leading e-commerce company that's revolutionizing the way we shop and interact with our customers. With a focus on innovation, customer satisfaction, and operational efficiency, we're constantly pushing the boundaries of what's possible. Our fulfillment network is a dynamic and fast-paced environment that requires strong leadership and a commitment to excellence. As an Area Manager, you'll be part of a team that's dedicated to delivering millions of packages and smiles to our customers every day. **Key Responsibilities and Job Elements** As an Area Manager, you'll be responsible for leading a team of hourly workforce and driving operational excellence across our fulfillment network. Your key responsibilities will include: * **Support, mentor, and motivate your hourly workforce**: You'll be responsible for leading and developing your team, providing guidance and support to ensure they're equipped to meet our high standards. * **Manage safety, quality, productivity, and customer delivery promises**: You'll work closely with our support teams to develop plans and strategies to meet our business objectives and ensure customer satisfaction. * **Collaborate with all support teams**: You'll work closely with our Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to develop plans and strategies to meet our business objectives. * **Lift up to 49 pounds and frequently push, pull, squat, bend, and reach**: You'll be required to perform physical tasks as part of your role, including lifting and moving packages. * **Stand/walk for up to 12 hours during shifts**: You'll be required to stand and walk for extended periods as part of your role. * **Work in an environment where the noise level varies and can be loud**: You'll be working in a fast-paced environment with varying noise levels. * **Work in an environment that is subject to variable temperatures and weather**: You'll be working in an environment that's subject to changing temperatures and weather conditions. * **Continuously climb and descend stairs (applies to sites with stairs)**: You'll be required to climb and descend stairs as part of your role. **Essential Qualifications** * **High school diploma or equivalent**: You'll need a high school diploma or equivalent to be considered for this role. * **2+ years of experience in a leadership or management role**: You'll need at least 2 years of experience in a leadership or management role to be considered for this position. * **Excellent communication and interpersonal skills**: You'll need strong communication and interpersonal skills to be successful in this role. * **Ability to work in a fast-paced environment**: You'll need to be able to work in a fast-paced environment with varying noise levels and changing temperatures. * **Ability to lift up to 49 pounds and frequently push, pull, squat, bend, and reach**: You'll need to be able to perform physical tasks as part of your role. **Preferred Qualifications** * **Bachelor's degree in a related field**: A bachelor's degree in a related field, such as business or operations management, is preferred. * **Experience in a customer-facing role**: Experience in a customer-facing role is preferred. * **Experience in a warehouse or fulfillment center environment**: Experience in a warehouse or fulfillment center environment is preferred. * **Certifications in safety or quality management**: Certifications in safety or quality management are preferred. **Skills and Competencies** * **Leadership and management skills**: You'll need strong leadership and management skills to be successful in this role. * **Communication and interpersonal skills**: You'll need strong communication and interpersonal skills to be successful in this role. * **Problem-solving and analytical skills**: You'll need strong problem-solving and analytical skills to identify and resolve operational issues. * **Attention to detail and organizational skills**: You'll need strong attention to detail and organizational skills to manage multiple tasks and priorities. * **Ability to work in a team environment**: You'll need to be able to work in a team environment and collaborate with others to achieve our business objectives. **Career Growth Opportunities and Learning Benefits** As an Area Manager at arenaflex, you'll have opportunities for career growth and professional development. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. You'll also have access to training and development programs to help you build your skills and knowledge. **Work Environment and Company Culture** arenaflex is a dynamic and fast-paced environment that requires strong leadership and a commitment to excellence. Our fulfillment network is a collaborative and supportive environment that's dedicated to delivering exceptional customer experiences. As an Area Manager, you'll be part of a team that's passionate about innovation, customer satisfaction, and operational efficiency. **Compensation, Perks, and Benefits** As an Area Manager at arenaflex, you'll be eligible for a competitive salary and benefits package. Our estimated salary range is $20 to $28 per hour based on qualifications. You'll also have access to a range of perks and benefits, including: * **Competitive salary and benefits package**: You'll be eligible for a competitive salary and benefits package. * **Opportunities for career growth and professional development**: You'll have opportunities for career growth and professional development. * **Collaborative and supportive work environment**: You'll be part of a collaborative and supportive work environment. * **Access to training and development programs**: You'll have access to training and development programs to help you build your skills and knowledge. **How to Apply** If you're a motivated and customer-focused individual with a passion for leadership, we want to hear from you. To apply for this role, please visit our website and submit your application. We can't wait to hear from you! Apply for this job