Experienced Overnight Pharmacy Technician Data Entry and Customer Service Specialist – Delivering Exceptional Patient Care with arenaflex
Introduction to arenaflex At arenaflex, we are driven by a singular purpose: to bring our heart to every moment of health care. This guiding principle shapes our commitment to delivering enhanced, human-centric health care in a rapidly changing world. As a leader in the health care industry, arenaflex is dedicated to making health care more personal, convenient, and affordable. Our Heart At Work Behaviors support this purpose, empowering every team member to play a vital role in transforming our culture and accelerating innovation. If you are passionate about delivering exceptional patient care and making a meaningful difference in your community, we invite you to join our team as an Overnight Pharmacy Technician Data Entry and Customer Service Specialist. Job Summary We are seeking a highly skilled and compassionate Overnight Pharmacy Technician Data Entry and Customer Service Specialist to join our team at arenaflex. As a key member of our front-end pharmacy team, you will be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service. This is an exciting opportunity to work in a supportive and innovative team environment, where you will have the chance to make a real difference in the lives of our patients. Day in the Life As an Overnight Pharmacy Technician Data Entry and Customer Service Specialist at arenaflex, your day will be filled with a variety of challenging and rewarding tasks. Some of your key responsibilities will include: Triage customer service requests by department, urgency, and information/response required Calculate and/or verify correct dosage based on prescriptions Assist in reviewing narcotic Rx's to ensure timely processing Provide dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags Create and maintain accurate customer records Collaborate with other team members to ensure seamless medication dispensing process Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner The Team and Benefits At arenaflex, we are committed to providing our team members with a supportive and innovative work environment that fosters growth, development, and success. As a member of our team, you will enjoy a range of benefits, including: Competitive pay and comprehensive benefits Paid training, tuition support, and cross-training opportunities FREE business, leadership, and development courses Employee discount programs Affordable back-up child and elder care Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if working 30+ hours per week) And more! Required Qualifications To be successful in this role, you will need to bring the following qualifications and skills: Certification, licensure, or registration as a pharmacy technician, or as required by state law One (1) or more years of experience as a pharmacy technician or working in a call center Verifiable High School Diploma or GED Preferred Qualifications While not required, the following skills and experiences are preferred: Prior experience in the long-term care industry PTCB National Certification Education beyond high school diploma or GED Pay Range The typical pay range for this role is $17.00 - $28.46 per hour. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors. Career Growth and Development At arenaflex, we are committed to helping our team members grow and develop in their careers. As an Overnight Pharmacy Technician Data Entry and Customer Service Specialist, you will have access to a range of training and development opportunities, including paid training, tuition support, and cross-training opportunities. You will also have the chance to work with a talented and dedicated team of professionals who are passionate about delivering exceptional patient care. Work Environment and Company Culture At arenaflex, we are proud of our company culture, which is built on a foundation of respect, empathy, and compassion. We believe in creating a work environment that is supportive, inclusive, and empowering, where every team member can thrive and reach their full potential. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful, and they make choices according to what is best for the team. Compensation, Perks, and Benefits In addition to your competitive salary, you will enjoy a range of perks and benefits, including comprehensive medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. You will also have access to numerous well-being programs, education assistance, free development courses, and discount programs with participating partners. Conclusion If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we invite you to join our team at arenaflex as an Overnight Pharmacy Technician Data Entry and Customer Service Specialist. This is an exciting opportunity to make a real difference in the lives of our patients, while also growing and developing your career in a supportive and innovative team environment. Apply today to take the first step towards a rewarding and challenging career with arenaflex! Apply for this job