**Experienced Pharmacy Customer Service Associate – Remote Data Entry Opportunity at arenaflex**

**Job Summary:** arenaflex is seeking an experienced and customer-focused Pharmacy Customer Service Associate to join our team in a remote data entry role. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records. If you have a passion for delivering outstanding customer experiences and are proficient in data entry, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a leading healthcare company dedicated to providing innovative solutions and exceptional customer service. Our team is committed to making a positive impact in the lives of our customers, and we are seeking like-minded individuals to join our mission. **Key Responsibilities:** * Provides exceptional customer service to clients and patients, ensuring a positive experience through friendly, approachable, and knowledgeable interactions * Registers transactions on assigned sales register, collects cash, and disseminates change as required; processes voids, returns, delays, discounts, and trades as necessary * Maintains accurate records, including patient and medication data, and ensures data is entered correctly into pharmacy systems * Performs tasks as assigned by the Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data, filling prescriptions, and checking for potential interactions * Reports medication errors to the pharmacist on duty and adheres to organization policies and procedures regarding medication errors and the Quality Improvement Program * Handles calls that do not require individual attention from the pharmacist, including those to doctors * Processes (revises and resubmits) manual claims for third-party program prescription services in a timely and efficient manner, and performs other administrative tasks as assigned by the Pharmacy Director * Assists and supports the Pharmacy Division on stock management activities, including ordering, unloading, checking, and storing shipments of medications * Maintains knowledge of organization resource security methods and records claims for distribution center overages (stock received, but not charged), deficiencies (stock charged, but not received), order errors, or damaged products, including Rx medications * Ensures compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products) * Builds and maintains displays, including promotional, seasonal, and special designs, and completes resets and corrections as assigned * Assists with the division of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/methods (e.g., raw and frozen meats on bottom shelves) * Has working knowledge of store systems and store equipment * Provides customer support in the photo area, including digital identification photo service, banner print, and creative machine, and sells special photo items * Takes on web pick-up responsibilities (screens orders in Picture Care, handles requests, and delivers orders to customers as they arrive at the store) * Assists with outside and inside maintenance by ensuring a clean, neat, and well-organized store environment and appearance * Adheres to all organization policies and procedures; maintains respectful relationships with colleagues * Completes special tasks and other assignments as assigned **Essential Qualifications:** * Bachelor's degree * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic computer skills and knowledge of store systems * Ability to maintain accurate records and ensure data is entered correctly into pharmacy systems * Strong attention to detail and ability to follow procedures * Ability to work a flexible schedule, including nights and weekend hours **Preferred Qualifications:** * 6 months of experience in a retail environment * Previous work experience with arenaflex * Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications * Proficiency in PC skills * Knowledge of store stock control * PTCB certification **Skills and Competencies:** * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic computer skills and knowledge of store systems * Ability to maintain accurate records and ensure data is entered correctly into pharmacy systems * Strong attention to detail and ability to follow procedures * Ability to work a flexible schedule, including nights and weekend hours * Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications * Proficiency in PC skills * Knowledge of store stock control * PTCB certification **Career Growth Opportunities and Learning Benefits:** * arenaflex offers a comprehensive training program to ensure our team members have the skills and knowledge necessary to succeed in their roles * Opportunities for career advancement and professional growth within the company * Access to ongoing training and development opportunities to stay up-to-date with the latest industry trends and advancements * Collaborative and supportive work environment that encourages teamwork and open communication **Work Environment and Company Culture:** * arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion * Our team is passionate about delivering exceptional customer service and making a positive impact in the lives of our customers * We offer a flexible and supportive work environment that encourages teamwork and open communication * arenaflex is an equal opportunity employer and welcomes applications from diverse candidates **Compensation, Perks, and Benefits:** * Competitive hourly rate of $25/hour * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for career advancement and professional growth within the company * Access to ongoing training and development opportunities to stay up-to-date with the latest industry trends and advancements **How to Apply:** If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job