Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist
Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers that can be repurposed for various innovative uses. From on-site storage solutions to container homes, pop-up shops, portable offices, emergency shelters, and garden sheds, our containers have become an integral part of modern living and business. At arenaflex, we are committed to providing our customers with exceptional quality shipping containers at affordable prices, backed by outstanding customer service and support. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team at arenaflex. As a Remote Sales Chat Representative, you will play a vital role in advertising and selling our shipping containers to customers across the United States, utilizing our cutting-edge software and engaging with customers via chat to encourage them to place orders. This is an exciting opportunity to work with a leading company in the shipping container industry, with the flexibility of working remotely and contributing to the growth and success of our business. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, providing exceptional customer service and support to ensure a positive experience. Engage with customers via chat, responding to inquiries, addressing concerns, and encouraging them to place orders. Close sales directly on the chat platform and send invoices to customers using our company's system. Assign leads to sales managers for follow-up phone calls, ensuring seamless communication and maximizing sales opportunities. Participate in daily training sessions, Q&A groups, and mentorship programs to enhance your skills and knowledge, achieving your sales goals and contributing to the team's success. Essential Qualifications: High school diploma or equivalent required; associate's or bachelor's degree in sales, marketing, or a related field preferred. Proven experience in sales, customer service, or a related field, with a strong track record of meeting or exceeding sales targets. Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment. Strong internet connection and access to a phone or laptop, with proficiency in using software and technology to engage with customers and manage sales. Ability to work independently in a remote setting, with self-motivation, discipline, and a strong work ethic. Preferred Qualifications: Experience in the shipping container industry or a related field, with knowledge of shipping containers and their applications. Familiarity with sales software and technology, including chat platforms and customer relationship management (CRM) systems. Strong analytical and organizational skills, with the ability to prioritize tasks, manage multiple leads, and meet sales targets. Excellent time management and adaptability skills, with the ability to work in a dynamic environment and respond to changing circumstances. Skills and Competencies: Communication skills: ability to communicate effectively with customers, sales managers, and other stakeholders, both verbally and in writing. Sales skills: ability to persuade and influence customers, identify sales opportunities, and close deals. Customer service skills: ability to provide exceptional customer service, respond to customer inquiries, and resolve issues in a professional and courteous manner. Technical skills: ability to use software and technology to engage with customers, manage sales, and analyze data. Problem-solving skills: ability to analyze problems, identify solutions, and implement effective solutions to meet sales targets and customer needs. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees, providing opportunities for career advancement, professional development, and continuous learning. As a Remote Sales Chat Representative, you will have access to daily training sessions, Q&A groups, and mentorship programs, enabling you to enhance your skills and knowledge, achieve your sales goals, and contribute to the success of our business. With a strong performance, you may be eligible for promotions, bonuses, and other incentives, as well as opportunities to specialize in specific areas of the business or take on leadership roles. Work Environment and Company Culture arenaflex is a dynamic and innovative company that values its employees, customers, and partners. We foster a culture of excellence, teamwork, and continuous improvement, recognizing and rewarding outstanding performance, creativity, and dedication. As a Remote Sales Chat Representative, you will be part of a virtual team that is passionate about delivering exceptional customer service, driving sales growth, and contributing to the success of our business. You will have the flexibility to work from anywhere, at any time, as long as you have a strong internet connection and a phone or laptop, enabling you to achieve a better work-life balance and pursue your career goals. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, including a base salary, commissions, and bonuses, as well as a range of perks and benefits that recognize and reward your contributions to our business. These may include health insurance, retirement plans, paid time off, and opportunities for professional development and career advancement. We also offer a dynamic and supportive work environment, with access to cutting-edge technology, training, and resources, enabling you to succeed in your role and achieve your career goals. Conclusion If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our innovative approach to the shipping container industry, commitment to customer service, and opportunities for career growth and development, we offer a unique and rewarding work environment that will enable you to achieve your career goals and contribute to the success of our business. Apply now to join our dynamic team and take the first step towards an exciting and rewarding career with arenaflex. Apply for this job