HubSpot Automation Specialist – Email Bounceback & CRM Hygiene Setup (Contract) - Contract to Hire

HubSpot Automation Specialist – Email Bounceback & CRM Hygiene Setup (Contract) Location: Remote Engagement: Contract / Project-based Estimated Duration: 10–25 hours (with potential ongoing work) Tools: HubSpot, Gmail (Google Workspace), Automation / APIs Project Overview We are seeking an experienced HubSpot Automation Specialist to design and implement a system that automatically updates HubSpot contact records based on email bouncebacks and auto-replies from outreach campaigns. Our goal is to maintain a clean, accurate CRM that reflects real-world changes such as: Contacts who have left an organization Retirements Out-of-office responses Automated replies that redirect to a new contact This role is not data entry or basic HubSpot setup — we are looking for someone who understands CRM automation, email parsing, and workflow logic. Scope of Work The selected contractor will: HubSpot Configuration Create custom contact properties (e.g. Email Status, Confidence Score, Replacement Contact) Build HubSpot workflows that: Detect hard vs soft bounces Identify out-of-office replies Flag suspected job changes or retirements Stop outreach to invalid emails automatically Trigger tasks or notes for follow-up Gmail Integration / Automation Configure Gmail-based automation (native, Zapier/Make, or custom script) to: Monitor inbox for bouncebacks and auto-replies Parse message content for key phrases (e.g. “has left the company,” “please contact”) Extract replacement contact details when available Sync parsed outcomes back to HubSpot (update records, create notes, create new contacts if appropriate) Logic & Classification Implement keyword-based or rule-based logic to distinguish: Hard bounce vs temporary issue Out-of-office vs permanent departure Retirement vs job change Ensure automation is conservative and audit-safe (no accidental overwrites) Testing & Documentation Test workflows with real-world examples Provide clear documentation: How the system works How to adjust keywords and rules What remains manual vs fully automated Required Experience Please apply only if you have direct experience with: HubSpot CRM (Workflows, Custom Properties, Email Events) HubSpot + Gmail or Google Workspace integrations Automation tools (Zapier, Make, custom scripts, or HubSpot APIs) Parsing email content or handling bounce/OOO logic CRM hygiene and lifecycle management Strongly Preferred Experience cleaning or maintaining B2G / government-focused CRMs Familiarity with HubSpot APIs Experience with enrichment tools (ZoomInfo, Apollo, Clearbit, etc.) Ability to explain technical decisions in plain English Deliverables Fully functional HubSpot automation for email bouncebacks and auto-replies Gmail-to-HubSpot integration (tool-based or scripted) Written setup guide and workflow diagrams Optional: recommendations for ongoing optimization How to Apply Please include: A brief description of similar HubSpot automation work you’ve done The tools or approach you would use for this project Confirmation that you’ve worked with email bounce handling before Applications without relevant HubSpot automation experience will not be considered. Why This Project Is Interesting This is not a one-off task. If successful, there is potential for: Ongoing HubSpot optimization work CRM analytics and reporting Additional automation projects tied to sales and outreach Apply tot his job