Sustainability Operations Manager

Job Description: • Help indoor venues implement practical, high-performing zero waste systems in pursuit of zero waste to landfill goals • Support regional- and venue-specific zero waste plans, including material mapping, staffing models, signage/communications, and data reporting and improvement plans • Partner with other venue departments to educate, train, and streamline venue-wide participation and behavior change • Create and manage budgets while identifying ROI and revenue opportunities • Develop playbooks, SOPs, and 'minimum viable standards' for indoor sustainability operators • Help translate global emissions reduction goals into implementable venue action plans and strategies • Design and implement energy and utility data improvement strategies to help venues identify priority energy conservation measures • Support interdepartmental coordination of site-level opportunities, such as with facilities, IT, and vendors • Support operator education on energy and carbon reduction to drive measurable behavior change, including impact and progress reports • Maintain and improve tracking systems for sustainability metrics in your venues, including the development of dashboards and scorecards • Co-develop and deliver virtual trainings, office hours, and working sessions for venue peer groups • Present progress and priorities effectively to both frontline operators and leadership audiences • Conduct venue assessments, audits, training sessions, and support for major initiatives and events • Manage travel logistics responsibly and operate against assigned travel budget Requirements: • 4+ years experience in sustainability operations, greenhouse gas accounting, utility management, zero waste, materials management, or resource recovery in complex environments (venues/events, sports, higher ed, hospitality, government, large facilities, or equivalent) • Bachelor’s degree in subjects such as environmental science, engineering, climate change, sustainability or related. Master’s degree preferred. • Demonstrated experience implementing zero waste systems operationally, policies and SOPs, vendor coordination, and process improvement • Working knowledge of energy efficiency fundamentals and how building operations affect energy use (lighting, HVAC runtime behavior, end-to-end utility management, commissioning, controls concepts, scheduling) • Strong capability in data management and analysis (Excel/Google Sheets required; Tableau and Airtable dashboard/reporting tools a plus) • High proficiency in written and verbal communication and ability to present data clearly to mixed audiences • Proven ability to work independently, manage multiple priorities, and stay organized in a remote environment • Experience supporting clubs, theaters, arenas, festivals, or live events operations • Ability to travel up to 25%, including occasional nights/weekends. Benefits: • Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) • Free concert tickets, generous paid time off including paid holidays, sick time, and personal days • 401(k) program with company match, stock reimbursement program • New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support • Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment • Volunteer time off, crowdfunding match Apply tot his job