**Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex**

Are you a detail-oriented and customer-focused individual with a passion for the healthcare industry? Do you have experience as a pharmacy technician and a knack for providing exceptional customer service? If so, we invite you to join arenaflex as a part-time Pharmacy Technician and Customer Service Representative. In this role, you will have the opportunity to work remotely, providing support to our team while enjoying a flexible schedule and a competitive compensation package. **About arenaflex** arenaflex is a leading provider of innovative healthcare solutions, dedicated to delivering exceptional patient care and customer service. Our team is comprised of passionate and dedicated professionals who share a common goal: to make a positive impact on the lives of our patients and customers. As a part of our team, you will have the opportunity to work with a dynamic and supportive group of individuals who are committed to excellence and innovation. **Key Responsibilities** As a part-time Pharmacy Technician and Customer Service Representative at arenaflex, you will be responsible for: * Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, and resolving client complaints and inquiries in a timely manner. * Triage incoming faxes by facility/department and in accordance with cutoff times. * Clarifying orders as needed. * Providing exceptional customer service to our clients, responding to their inquiries and resolving any issues in a professional and courteous manner. * Maintaining accurate and up-to-date records, including patient information and order details. * Collaborating with the Data Entry Manager to ensure seamless communication and efficient workflow. **Requirements** To be successful in this role, you will need: * An active NJ Board of Pharmacy, Pharmacy Technician License. * Previous experience in pharmacy, with a preference for LTC pharmacy experience. * Knowledge of brand name and generic medications. * Strong attention to detail and organizational skills. * Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge. * Great telephone etiquette and a strong ability to communicate effectively with clients and colleagues. * A high school diploma or equivalent. **Preferred Qualifications** While not required, the following qualifications would be an asset in this role: * Experience working in a fast-paced environment, with multiple priorities and deadlines. * Knowledge of electronic medical records (EMRs) and other healthcare software systems. * Certification as a pharmacy technician (CPhT) or a related field. * Experience working with diverse populations, including patients with complex medical needs. **Skills and Competencies** To succeed in this role, you will need to possess the following skills and competencies: * Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues. * Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex issues. * Strong attention to detail and organizational skills, with the ability to maintain accurate and up-to-date records. * Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge. * Ability to work independently and as part of a team, with a strong commitment to collaboration and communication. **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to the growth and development of our employees. As a part-time Pharmacy Technician and Customer Service Representative, you will have the opportunity to: * Develop your skills and knowledge in a dynamic and supportive environment. * Collaborate with a team of experienced professionals who are passionate about delivering exceptional patient care and customer service. * Participate in ongoing training and professional development opportunities, including workshops, webinars, and conferences. * Pursue certification as a pharmacy technician (CPhT) or a related field. **Work Environment and Company Culture** arenaflex is a remote-friendly organization, with a flexible and supportive work environment. As a part-time Pharmacy Technician and Customer Service Representative, you will have the opportunity to work from home, with a dedicated workspace and the necessary technology and equipment to perform your duties. Our company culture is built on a foundation of collaboration, innovation, and customer focus, with a strong commitment to diversity, equity, and inclusion. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * A competitive hourly rate, with opportunities for overtime and bonuses. * A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan. * Paid time off, including vacation, sick leave, and holidays. * Opportunities for professional development and career growth. **How to Apply** If you are a motivated and customer-focused individual with a passion for the healthcare industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your experience and qualifications for this role. We look forward to hearing from you! **Equal Employment Opportunity Statement** arenaflex is an equal employment opportunity employer, committed to recruiting and retaining a diverse workforce. We welcome applications from individuals of all backgrounds, including women, minorities, individuals with disabilities, and veterans. We are proud to be an inclusive and supportive organization, dedicated to delivering exceptional patient care and customer service. **Apply Now** To apply for this exciting opportunity, please visit our website at [insert link]. We look forward to hearing from you! Apply for this job